Till-POSWho we are
Till-POS is a point of sale app for shops, made by Tetralogicx ("we", "us"). This policy explains what information Till-POS collects, why, and the choices you have. Questions? Write to support@tetralogicx.com.
What we collect
Account details. The shop owner's name, email address and phone number, and the same for staff accounts you add. Passwords and PINs are never stored as plain text; we keep only a scrypt hash.
Shop details. Your shop's name, address, phone, email, logo, currency and receipt settings, such as the header, footer and payment QR.
Business data you enter. Products, prices, stock, categories and product photos; sales and receipts; customers' names and phone numbers; credit balances and payments; expenses and salaries.
Technical information. Basic information needed to run and secure the service, such as the app version and server logs of requests and errors.
On your phone
- Camera: used only when you scan a barcode or a receipt QR, or take a product photo or logo.
- Bluetooth: used only to find and connect to your receipt printer.
- Face ID and fingerprint: handled entirely by your phone. Till-POS only learns whether the check passed; your face or fingerprint never leaves the device.
- Offline storage: recent data and unsynced changes are kept on the phone so you can keep selling without internet. A check of your PIN is kept in the phone's secure storage so you can log in offline.
Till-POS does not read your contacts, location, messages or other apps.
How we use it
- To run the app: billing, receipts, stock, credit, reports and sync between your phones.
- To keep your account secure and to prevent misuse.
- To answer your support requests.
- To fix problems and improve Till-POS.
We do not sell your data and we do not use it for advertising.
Who we share it with
We share data only with service providers that host and run Till-POS for us (our servers and database run on Cloudflare), and only as far as they need to provide that service. We may also disclose information when the law requires it, or to a successor if Tetralogicx is merged or acquired, in which case this policy continues to apply.
Your customers' information
When you save customers' names, phone numbers or credit balances, you control that information and are responsible for having a fair reason to keep it. We process it only to provide Till-POS to you.
Storage and security
Data travels between the app and our servers over an encrypted connection (HTTPS). Access to a shop's data requires that shop's login, and staff accounts can be limited by role. No system is perfectly secure, so please use a strong password and a PIN only you know.
Keeping and deleting data
We keep your data for as long as your account is active. You can delete your account at any time in the app under More, Delete account. Deleting the owner's account deletes the shop and its data; deleting a staff account removes that login. Copies in backups are removed as the backups expire.
Your choices and rights
You can view and correct most of your information in the app. To ask for a copy of your data, a correction or deletion, write to support@tetralogicx.com. We will answer within a reasonable time and may need to confirm that the request comes from the account owner.
Children
Till-POS is a business tool and is not meant for children under 13. We do not knowingly collect information from children.
Changes to this policy
If we change this policy, we will update the date at the top and, for important changes, let you know in the app or by email.
Contact
Tetralogicx · support@tetralogicx.com